Publications

• The TRANSFORMATION primary health care patient experiences survey in French and English: A technical report.

Wong, S.T., Burge, F., Johnston, S., Hogg, W., Haggerty, J., on behalf of the TRANSFORMATION team.

• Using the CollaboraKTion Framework to report on primary care practice recruitment and data collection: Costs and successes in a cross-sectional practice-based survey in British Columbia, Ontario, and Nova Scotia, Canada.

Wong, S. T., Hogg, W., Burge, F., Johnston, S., French, I., Blackman, S.

• Can a customer relationship management program improve recruitment for primary care research studies?

Johnston, S., Wong, S.T., Blackman, S., Chau, L.W., Grool, A.M., Hogg, W.

• Measuring Patient Experiences: Is It Meaningful and Actionable?

Wong, S.T., Johnston, S., Burge, F., McGrail, K., Hogg, W.

• Harnessing patients’ voices for improving the healthcare system

S.Wong

• Reporting findings on team functioning to primary health care practices in British Columbia, Ontario, and Nova Scotia

S.Sahota

• Uncomfortable trade-offs: Canadian policy makers’ perspectives on setting objectives for their health systems

J.Abelson, S.Allin, M.Grignon, D.Pasic, M.Walli-Attaei

• Primary Care Performance Measurement and Reporting at a Regional Level: Could a Matrix Approach Provide Actionable Information for Policy Makers and Clinicians?

J.Langton, S.Wong, S.Johnston, J.Abelson, M.Ammi, F.Burge, J.Campbell, J.Haggerty, W.Hogg, W.Wodchis, K.McGrail

• A scoping review to explore the suitability of interactive voice response to conduct automated performance measurement of the patient’s experience in primary care

M.Falconi. S.Johnston, W.Hogg

• Let’s not confuse measurable with meaningful in primary care

K.Premji, W.Hogg

• Statistical research: Lost in translation? If you want to get doctors onside, speak their language

W.Hogg, S.Wong, F.Burge

• A Matrix Approach to Primary Care Performance Measurement: Developing a High Quality Information System Aligned with Modern Primary Care Practice

J.Langton, K.McGrail, S.Wong

• Performance anxiety: Can performance measurement and reporting help to improve Canadian healthcare? Conference Summary

E.Wener, R.McKendry, S.Lewis, L.Wu, S.Wong

• Citizen perspectives on the use of publicly reported primary care performance information: Results from citizen‐patient dialogues in three Canadian provinces

S.Johnston, J.Abelson, S.Wong, J.Kangton, M.Hogel, F.Burge, W.Hogg

• Measurement and rural primary health care: a scoping review

P.Murphy, F.Burge, S.Wong

• Regional variation in primary care improvement strategies and policy: case studies that consider qualitative contextual data for performance measurement in three Canadian provinces

R.Martin-Misener, S.Wong, S.Johnston, S.Blackman, C.Scott, W.Hogg, F.Burge, A.M.Grool, J.Campbell, S.Wuite